Some projects remind you that conservation does not happen in isolation. Recently a London removal company contacted me with an urgent challenge involving a two metre by two metre contemporary painting that simply would not leave the flat. The artwork had been installed 28 years earlier by hoisting it in through the utility room window. Modern health and safety rules no longer allow this method, which meant the painting could not be removed through the stairwell or doorway.
The movers needed a safe, specialist solution. Their client needed assurance that the artwork could be taken out without damage. Time was very short. This was a classic London case of large painting removal, requiring both conservation knowledge and coordinated teamwork.

A Conservation-Led Solution
Short notice can make these projects especially challenging. There was no time to order the ideal conservation materials, so we improvised together. The removals crew fabricated a large diameter tube on site so I could roll the canvas safely once detached. They also provided the extra hands needed to lift the heavy artwork from the wall in a controlled, even manner.
Before removing the canvas, we realised that even the stretcher frame was too large to exit the flat intact. Working together, we dismantled it inside the property. The crew assisted with steady handling, tool support, and a careful labelling system that we created jointly. This meant I could reassemble the stretcher accurately in my studio without any guesswork.
Their teamwork and willingness to collaborate made the entire operation smooth, safe, and efficient.
Step 1: Controlled Removal from the Stretcher
I began by assessing the condition of the textile support and paint layers, identifying areas of weakness and checking how stable the surface would be under gentle tension. With the movers present, I explained the potential risks involved so the client could make an informed decision.
Working methodically from the centre outwards, I removed the staples and eased the canvas free. Oversized works can distort if not handled evenly, so supporting the weight of the canvas is crucial throughout this stage.
Step 2: Rolling with Conservation Grade Materials
Once detached, the canvas was placed face down on a clean surface and protected with silicone coated paper. The improvised tube that the crew produced was exactly what we needed. I rolled the artwork carefully to avoid distortion or paint movement, then secured it for transport to my studio.

Step 3: Reassembling the Original Stretcher
Back in my studio, I used the labelled components to reconstruct the stretcher exactly as it had been. There was no need to build a replacement since the original remained structurally viable once dismantled. Once assembled, it provided a stable support ready to take the canvas again.

Step Four: Restretching the Canvas
Reattaching the canvas required careful tensioning to respect the ageing fibres and paint layers. I worked slowly from the centre outwards, checking the behaviour of the surface constantly until the painting regained its correct structure and presence.
A Smooth Outcome Through Teamwork
This project succeeded because of true collaboration. The removals team understood the importance of conservation methods, and I understood the logistical pressures they faced. Together, we turned what could have been a stressful setback into a controlled, professional operation.
If you ever face an oversized artwork that will not fit through a door, whether you are a private collector, insurer, or part of a removals team, I am always happy to advise.
